Our turnkey callcenter company help grow your business via cold calls, emails, text messages, WhatsApp. Use our telemarketing services to get ahead of your competition.
Frequently asked questions
Telemarketing is simply marketing goods or services over the phone. You can call this lead generation, business development or anything else you want to. Net-net these are sales calls made by your team or ours.
Note that we also recommend pairing telemarketing services with inbound call center services (read our medical call center guide).
It can be. Most people think that sales can happen in a single call. Research shows that a prospect needs to be contacted at least 7 times before they agree to buy from you. Until the prospect is ready to buy from you, telemarketing is really marketing your brand, service, goods.
Sales solves everything – that hasn’t changed. Before you sell something, you have to market that “something”. That’s where we come in. While you might have a sales team ready to sell, they should not be wasting time calling and reaching voicemails.
A good telemarketing service can
1. Generate leads
2. Find opportunities for your team (hot or warm)
3. Qualify prospects so your sales team doesn’t waste time.
4. Increase sales team effectiveness by helping them concentrate on hot prospects.
5. Advance the sale by staying in touch with prospects.
6. Promote other marketing activities like community outreach.
Lead generation via telephone is a tedious job and keeps getting harder each year.
Your sales representatives can dial 100 numbers, but only 20 people will ever pick up the call.
Out of these 20 people no more than 2-3 would even be interested, willing, be able to consider your services.
You will never win all prospects. Out of these 2-3 prospects, you’d be lucky to close 1 deal.
That deal might take 3 months to close. That’s the game of numbers. It took you 3 months to close 1 deal from a list of 100 leads.
Do you want to pay the salaries , commissions to a highly paid sales representatives when 80% of their day is wasted on voicemails?
Or would you rather have your sales team concentrate on closing warm leads, ready to buy?
We do that for your team. We take the arduous process of marketing and have your sales team talking to only warm / hot leads.
You have access to our CRM and can upload your leads at anytime. You can also send us your leads to load into our software.
You choose how you want us to reach out to your leads. We can call, email, text , WhatsApp .. whatever you prefer.
As soon as we have an interested party, we can patch you in or do the intake as you desire. Just let us know.
Usually not, unless your call volume is very high and you choose to hire our team on a per agent basis.
We’ve invested a lot in our call center and CRM software. Our IT team also ensures that our system integrates with yours for seamless business operations.
This is the main reason why we can offer low per minute pricing to you and still remain profitable.
Several ways! We use a CRM for our work anyways. Every call, text message, WhatsApp, fax etc is logged in our CRM. You have access to this 24/7.
If you prefer that we alert you whenever needed, we can call , email or text the correct staff member on your team and pass necessary information as well.
Of course! During the training/ free trial, you give us any scripts you’d like us to use. These scripts are used to gather information for your business.
You can also add / change / modify scripts at any time.
Our CRM records all calls, all text messages and everything in between. You have access to the same information that we do. You’ll have access to call transcripts as well
We can send details and synch with your CRM as well. After the trial period, our IT team sets up the integration with your in-house system or CRM.