Hospital call centers have various (real time and historical) reporting needs that are very helpful for call center managers. Let’s look into creating real time call center analytics / reports using various AWS capabilities.
A callcenter wallboard shows us a snapshot of how our call center is performing. Call center managers need to be…
Make sure your surgery scheduling workflow also incorporates COVID related tests. Give your fax to the COVID test center for the test results. Make sure you remind your surgery patient about the COVID test date/time/location.
No shows and cancellations happen – it’s part of the surgery scheduling process. Follow these steps to re-engage patients in their “health”.
Follow these post surgery steps/guidelines. This will ensure your billing is error free. It also ensures there are less complications after a surgery.
Setting up pre-op, surgery and post op dates are KEY to ensuring successful surgery scheduling.
Your surgery center partners have significant investments in equipment and need your help in achieving their revenue targets as well.
Here are the steps to take prior to a surgery, during the pre-operative appointment. Make sure you handle medication history, preoperative instructions, post operative care, diagnostic tests etc
These are the surgery related papers to print and give to the patient. Make sure that the patient gets these papers printed for them.
Surgery scheduling is tough. If you follow these steps, most of your surgery scheduling workflow should go smoothly.