Member Care Coordination Services

How we could reduce your MLR

We partner with you to help address your medical loss ratio.

Triage care for clinical appropriateness

  • Coordinate office visits
  • Audio visual televisits
  • Audio telecheckins
  • HIPAA secure text evisits
  • Inter-professional consultations
  • Remote patient monitoring via wearable devices for specific patient population

Healthcare help desk for your members

  • Care from our team
  • Care navigators keep patients within network (even for emergent & urgent care)
  • Care navigators ensure referral loop is closed
  • Care navigators ensure preventive care visits are completed

Remote Patient Monitoring for adherence

  • Chronic care patient management, patient reported outcomes
  • Medication adherence management, patient reported outcomes
  • Escalation to care navigators upon non-compliance