Multi-lingual Medical Call Center Services

We work with solo practitioners, physician groups, hospitals and health systems. We handle some or all of your incoming & outgoing calls in a HIPAA compliant manner. Get a 100% free trial during the training period. Pay only for performance. Reach out to us today.

Improve your patient volume

Find new patients

We engage your community via calls, voicemails, text messages on your organization’s behalf. You get new members or patients. This service pays for itself even if you get 10 new patients a month.

Get more appointments

We engage your existing patients or members via calls, voicemails, text messages on your behalf as a “regular check in”. You get loyal members or patients. More often than not, your patients make new appointments.

Cut no-shows, cancellations

We stay on top of your appointments so your staff doesn’t have to. These could be appointment reminders, re-appointment reminders for no show or cancelled patients. Say goodbye to no-shows and cancellations. 

Improve your collections

Reduce payer denials

Our frontend revenue cycle management team helps you with eligibility, prior authorization, denials, payer no-responses calls.

Increase patient collections

Our patient balance collections team calls patients for payment reminders, payment collections. We lead with empathy to maintain your relationship.

Get paid on time, each time

We stay on top of your patients’ coverage, demographics, authorizations, referrals so your staff doesn’t have to. 

Why Work With Us?

Pay for performance

We are the ONLY medical call center service where you pay for performance, not by the hour. You can opt for our performance based Medical Practice Growth services.

24/7 Specialized Services

Home Care, Hospice, Appointment Scheduling, Surgery scheduling, Direct Response, Disaster Recovery, Dispatch, Overflow Calls, Patient Pre-registration, physician referrals, care gaps – we handle all.

Free HIPAA software

Your own 1-800 number, Professional IVR + Voicemails, Voice Broadcasting, Mass Text Messaging, Automated Surveys, Customer Reviews Requests, SMS, Website chat, Phone, Voicemail, Email integration