Learn from Davita, Sloan Kettering. They didn’t get to where they are by serving everyone and everything in their specialties.
Guides
Surgery scheduling guide
Comprehensive surgery scheduling guide including surgery scheduler checklists, workflow, automation software options, best practices.
Doubled patients seen per day
Result One of our provider group customers is able to see 2x the number of patients each day. Our medical…
Reduced surgery cancellations by 50%
Result We were able to reduce rescheduled and cancelled surgeries by 50% for one of our specialist provider group clients.…
Specialist group doubles appointments
Result Specialist group doubles number of daily appointments using our medical callcenter team and our medical CRM. Problem At one…
Reduced no-shows by 50%
Result Our healthcare call center team reduced the no show rates of a group practice by 50%. Problem One of…
How we eliminated referral leakage
Result Our group practice customer was able to eliminate referral leakage altogether by using our call center team. Problem Our…
Reduced lost patient leads to less than 10%
Result We reduced “lost” patient leads to less than 10 percent. In effect, the group billed for 90% of inbound…
Adding new patients for $40/patient
Result We added new patients each month – a patient acquisition cost of $40/patient. Problem Most specialist practices depend heavily…
How we increased reviews by 2945%
Result Patient reviews increased from 22 to 650+ in 8 months. Problem Our customer was not getting enough new patient…