Call center costs can creep up. Here are tips to reduce your contact center costs – using an omni-channel contact center software with AI.
Category: Guides
5 Ways to Close the Care Gap
Care gaps closures require a lot of care coordination. Here are a few tips on how to manage closing care gaps easily.
Medical call center guide
Comprehensive medical call center guide. We use these steps to manage medical call centers for eye care and cardiovascular practices. See the results – you can get the same as well.
Healthcare text message templates
These text messages have worked well for our healthcare customers. Keep in mind, before sharing any PHI, you need to receive and document patient consent.
Surgery scheduling checklists
These preoperative and postoperative surgery scheduling checklists help you manage each individual patient’s surgery scheduling process.
Answering services Guide
Comprehensive answering services guide for business leaders. How to increase revenues with more customers – leveraging an answering service.
Agile software development in healthcare
Agile software development in healthcare is not easy. Here’s a manager’s guide to adopting agile software development in healthcare.
Automatically extract printed text, handwriting and other data from scanned documents
Reduce manual labor costs in handling faxes, prior authorizations, EOBs, referrals, prescription authorization requests, superbills and all.
EMR integration – a primer for software vendors
EMR Integration is a headache for most independent software vendors. This guide helps you think through the problems, understand it better.
Medical Software Development Guide For Managers
Medical software development comes with its unique set of challenges. Most of them are related to EMR integrations, HIPAA compliance, HITRUST certification (if you are a software vendor) and the latest – cloud based healthcare software development.