HIPAA compliant digital patient intake forms help increase your medical practice margins by reducing manual labor and the need for increased staff.
Category: Contact Center
Call center tips, best practices, software guidance
Call center optimization tips
Looking for call center optimization tips? Here are the top tips for self service, quality assurance, agent productivity, security.
10 ways to reduce call center costs
Call center costs can creep up. Here are tips to reduce your contact center costs – using an omni-channel contact center software with AI.
Medical call center guide
Comprehensive medical call center guide. We use these steps to manage medical call centers for eye care and cardiovascular practices. See the results – you can get the same as well.
Healthcare text message templates
These text messages have worked well for our healthcare customers. Keep in mind, before sharing any PHI, you need to receive and document patient consent.
Answering services guide
Comprehensive answering services guide for business leaders. How to increase revenues with more customers – leveraging an answering service.