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Nisos Technologies

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      • Outsourced Surgical Scheduling Services
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      • Medical CRM software
      • Medication Reminder System
      • Surgery scheduling software
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Category: Contact Center

Call center tips, best practices, software guidance

Digital patient intake guide

HIPAA compliant digital patient intake forms help increase your medical practice margins by reducing manual labor and the need for increased staff.

By Ronnie Guha
Categorized as Contact Center, Guides

Call center optimization tips

Looking for call center optimization tips? Here are the top tips for self service, quality assurance, agent productivity, security.

By Ronnie Guha
Categorized as Contact Center, Guides

10 ways to reduce call center costs

Call center costs can creep up. Here are tips to reduce your contact center costs – using an omni-channel contact center software with AI.

By Ronnie Guha
Categorized as Contact Center, Guides

Medical call center guide

Comprehensive medical call center guide. We use these steps to manage medical call centers for eye care and cardiovascular practices. See the results – you can get the same as well.

By Ronnie Guha
Categorized as Contact Center, Guides

Healthcare text message templates

These text messages have worked well for our healthcare customers. Keep in mind, before sharing any PHI, you need to receive and document patient consent.

By Ronnie Guha
Categorized as Contact Center, Guides

Answering services guide

Comprehensive answering services guide for business leaders. How to increase revenues with more customers – leveraging an answering service.

By Ronnie Guha
Categorized as Contact Center, Guides

IT Guides

  • Healthcare IT Services
  • Agile software development in healthcare
  • EMR integration – a primer for software vendors 
  • Medical Software Development Guide For Managers
  • Custom Software Development Costs
  • Outsourced software development – Guide for managers

Software

  • Surgery scheduling software
  • Medical CRM software
  • Medication Reminder System

Case Studies

  • Adding new patients for $40/patient
  • Doubled patients seen per day
  • How we eliminated abandoned inbound calls
  • How we eliminated referral leakage
  • How we increased reviews by 2945%
  • Reduced lost patient leads to less than 10%
  • Reduced no-shows by 50%
  • Reduced surgery cancellations by 50%
  • Specialist group doubles appointments

BPO Guides

  • Medical call center guide
  • Answering services guide
  • Surgery scheduling guide
  • 5 Ways to Close the Care Gap
  • Healthcare text message templates
  • 10 ways to reduce call center costs
  • 5 Ways to Close the Care Gap
  • Call center optimization tips
  • Care Coordination Guide
  • Complete Medical Marketing Guide
  • Digital patient intake guide
  • HIPAA Compliance Guide
  • Medical revenue cycle management guide
  • Medical Revenue Cycle Management Metrics
  • Medication reconciliation
  • Mental Health Billing 101
  • Patient registries for care management
  • Psychiatric Partial Hospitalization Programs 101
  • 14 Steps to get more patient reviews
  • Niche down to reduce medical marketing costs
  • Facebook
  • LinkedIn
Nisos Technologies
Nisos Technologies 2023