Improve Your Brand’s Customer Experience
Customer experience requires dedicated teams and technology solutions. Our callcenter and IT teams specialize in delivering the best possible experience to your customers. You can also use our in-depth guides with your own team.
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Outcomes
- Group practice grows 148.5% in 12 months
- 85.2% daily patient contribution by our team
- 25 mins saved / patient / day
- $340K MIPS penalty avoidance
- $40/- cost per new patient acquired
- Payer member engagement mobile app
- Telehealth platform development
- Physician referral software development
- Customer engagement platform development
- Real time communications platform
- More Case studies
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- Amazon Web Services
- Gigaspaces
- The Hinduja Group
- Magnacare
- Biocorp Laboratories
- Largest Chicago Nephrology group
- Largest NYC ophthalmology group
- Largest NJ cardiovascular group
- Mt Sinai Dermatology group
- Care Coordination For Closing Care Gaps Care gaps closures require a lot of care coordination. Here are a few tips on how to manage closing care gaps easily.
- Medical call center guideComprehensive medical call center guide. We use these steps to manage medical call centers for eye care and cardiovascular practices. See the results – you can get the same as well.
- Healthcare text message templatesThese text messages have worked well for our healthcare customers. Keep in mind, before sharing any PHI, you need to receive and document patient consent.
- Surgery scheduling guideComprehensive surgical scheduling guide including how to use surgery scheduling software or checklists for procedures, referrals, appointments, prior authorizations etc.
- Answering services GuideComprehensive answering services guide for business leaders. How to increase revenues with more customers – leveraging an answering service.
- Agile software development in healthcareAgile software development in healthcare is not easy. Here’s a manager’s guide to adopting agile software development in healthcare.