Improve Your Brand’s Customer Experience

Customer experience requires dedicated teams and technology solutions. Our callcenter and IT teams specialize in delivering the best possible experience to your customers.

Our Medical CRM, surgery scheduling software, medication adherence software are used daily by our own BPO teams.

We can bring value to any industry and have deep expertise in healthcare.

Turnkey Call Center

Grow your business with our outbound call center services. Improve your customer experience with our inbound call center services.

Sample Outcomes

  • Group practice grows 148.5% in 12 months
  • 85.2% daily patient contribution by our team
  • 25 mins saved / patient / day
  • $340K MIPS penalty avoidance
  • $40/- cost per new patient acquired

IT Services

Go to market faster with our expertise in HIPAA compliant, healthcare software development. We have deep medical software development expertise.

Sample Outcomes

  • Payer member engagement mobile app
  • Telehealth platform development
  • Physician referral software development
  • Customer engagement platform development
  • Real time communications platform

Select client list

  • Amazon Web Services
  • Gigaspaces
  • The Hinduja Group
  • Magnacare
  • Biocorp Laboratories
  • Largest Chicago Nephrology group
  • Largest NYC ophthalmology group
  • Largest NJ cardiovascular group
  • Mt Sinai Dermatology group

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    Comprehensive Guides

    • Call center optimization tips
      Looking for call center optimization tips? Here are the top tips for self service, quality assurance, agent productivity, security.
    • Patient registries for care management
      Patient registries are your secret weapon to getting higher HEDIS related reimbursements next year. Want to know how, why, who, what etc? Read this guide.
    • Care Coordination Guide
      Want to know how care coordination benefits your medical business, increases doctors’ reimbursements and improves patient health? Read this comprehensive guide.
    • 10 ways to reduce call center costs
      Call center costs can creep up. Here are tips to reduce your contact center costs – using an omni-channel contact center software with AI.
    • 5 Ways to Close the Care Gap
      Care gaps closures require a lot of care coordination. Here are a few tips on how to manage closing care gaps easily.
    • Medical call center guide
      Comprehensive medical call center guide. We use these steps to manage medical call centers for eye care and cardiovascular practices. See the results – you can get the same as well.
    All Guides